Shipping Policy
We provide Worldwide Shipping with tracking around the world! We operate a global production network, which allows us to produce and deliver orders locally for free.
Most orders are shipped locally from one of our production facilities located in US, Canada, UK, Spain, and Australia. Here are our estimated delivery times from the day of purchase:
- US, Canada: 7-10 business days
- Continental US, Alaska and Hawaii: 10-14 business days
- UK: 7-10 business days
- Australia: 7-10 business days
- EU: 10-14 business days
- Rest of the World: 14 business days
Above times are estimates, and include handling time to prepare your order. Business days exclude weekends and holidays. Please refer to the delivery time specific to your shipping address that is presented during the checkout.
We currently ship with the following global shipping partners: FedEx, UPS, DHL, GLS, Canada Post, Royal Mail, Aramex, and Australia Post.
Sorry, we don't ship to P.O. Boxes, please provide us with an alternative shipping address to ensure a successful delivery.
It usually takes our team 3-5 business days to produce and prepare an order, as we don’t carry a large inventory of canvases. Our shipping estimates include handling time in order to provide you with the most accurate delivery date from the day of purchase.
Once your order is prepared for delivery, you will receive an email confirmation from us with tracking details and expected delivery times from the shipping carrier.
During the holidays, preparation and delivery may take slightly longer due to an increased volume of orders. We appreciate your patience.
Every order we ship includes a tracking link that shows progress of your delivery. Once your order is prepared for delivery, you will receive an email confirmation with tracking details and an expected delivery date from the shipping carrier. If you don’t receive a shipping confirmation email within 7 business days of placing your order, please check your spam folder. If you are still not able to locate your tracking information, please email hello@inspiraggio.com and our support team will get back to you right away.
Please note, tracking information will be shared with you as soon as the shipment is created, and it may take up to 36 hours for the shipping carrier to post a tracking update.
To ensure that your order is delivered successfully, please make sure you provide us with the correct shipping address when placing your order.
We can change or update your shipping address within 2 hours after the order has been placed. Once your order has been shipped, we are unable to make any changes to your address or cease shipment, and you would need to contact the shipping carrier directly in order to make a change to your shipping address.
To change the shipping address for your order, please mail us directly at info@holymasterpieces.com
How can I change or cancel my order after I’ve placed it?
You may cancel your order within 24 hours of your purchase.
Cancellations after 24 hours will require you to return the undamaged merchandise to us in order to receive a full refund. We may not exchange or cancel your order after 24 hours, as it will have already gone into production.
Refunds will be issued to the original method of payment and may take 5-7 business days to show on your account.
To cancel your order, simply visit your order status page from the confirmation email that was sent to you. Alternatively, mail us directly at info@holymasterpieces.com